Privacy Policy

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you visit the site, and information received from third-party tools we use to operate the site.

Information you provide

When you submit a contact or estimate request form on this site, we collect the name, phone number, email address, and project details you enter. This information is submitted through Tally (tally.so), a third-party form service, and is used solely to respond to your inquiry and schedule a free on-site estimate.

Information collected automatically

When you visit renoinsulationcompany.com, we and our analytics provider (Vercel Analytics) automatically collect certain technical information including your IP address, browser type, device type, operating system, pages visited, and the date and time of your visit. This data is collected in aggregate and is not linked to personally identifiable information.

Cookies and similar technologies

This website uses cookies and similar tracking technologies to operate correctly and to understand how visitors use the site. You may disable cookies in your browser settings, but doing so may affect some site functionality. We do not use cookies for advertising or cross-site tracking.

2. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and schedule on-site visits.
• Communicate with you about the services you have inquired about.
• Understand how visitors use the site so we can improve it.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information you submit through our contact form is used only to follow up on your inquiry.

3. Third-Party Services

We use the following third-party services to operate this website. Each service collects and processes data according to its own privacy policy.

• Tally (tally.so) — Processes contact and estimate form submissions. See Tally's Privacy Policy.
• Vercel Analytics — Collects anonymized page view data to help us understand site traffic. See Vercel's Privacy Policy.
• Google Maps — Used to display an embedded map of our office location. See Google's Privacy Policy.

4. Data Retention

We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and for record-keeping purposes, typically no longer than 2 years from the date of submission unless an ongoing business relationship requires otherwise. Anonymized analytics data may be retained indefinitely for site performance analysis. You may request deletion of your personal information at any time by contacting us at the email address below.

5. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of any marketing communications (we do not currently send marketing emails).

To exercise any of these rights, contact us at info@renoinsulationcompany.com. We will respond to your request within 30 days.

6. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at info@renoinsulationcompany.com and we will delete it promptly.

7. Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or destruction. This includes using HTTPS encryption for all data transmission on this site. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us About Privacy

If you have questions about this policy or how we handle your information, contact us at: